Backed-up drain? Let's get it flowing.
Drain cleaning, camera inspections, hydro jetting and sewer line repair for NYC homes, restaurants and buildings. A real person picks up at any hour, and you get the price before any work starts.
- Price before any work starts
- Work backed by warranty
- Licensed and insured
- Brooklyn
- Queens
- Manhattan
- The Bronx
- Staten Island
What's happening?
Pick the one that sounds like your problem. You'll see what it usually means and which service fits.
Start on the left
Water or sewage coming up right now?
Skip this and call. A real person answers at any hour and will talk you through what to do while help is on the way.
What this usually means
A clog in that one line.
When only one fixture is slow, the blockage is usually close to it: hair, soap, grease or buildup in that drain.
Likely service
What this usually means
The shared line may be the problem.
When several fixtures act up together, the blockage is often further down, in the line they all drain into. A camera inspection shows what's actually in there, so nobody has to guess.
Likely service
What this usually means
Treat it as an emergency.
Backup through a floor drain, tub or toilet usually means the sewer line is blocked. It won't clear on its own, and it gets worse every time water runs.
Right now: stop running water and flushing anywhere in the building, and keep people and pets away from the water.
Likely service
What this usually means
Check one thing first.
If there's a floor drain or sink nobody uses, pour a bucket of water into it. A dried-out trap lets sewer gas through and is a common cause.
If the smell stays, something in the line needs a look: buildup, a crack or a bad connection. A camera inspection finds it.
Likely service
What this usually means
The cause is still in the pipe.
A clog that returns usually means the last fix punched a hole through the buildup instead of removing it, or there's something wrong with the pipe itself, like roots or a damaged section.
A camera shows which one it is. Hydro jetting cleans the pipe wall to wall.
Likely service
What this usually means
Grease is building in the line.
Commercial kitchens send grease down the drain every day. It hardens on the pipe walls, and snaking alone rarely keeps up.
Hydro jetting clears it. A scheduled maintenance plan keeps it from turning into a backup in the middle of service.
Likely service
What this usually means
Get ahead of the next call.
Buildings with shared lines tend to see the same problems repeat. A camera inspection shows what's going on, and scheduled maintenance keeps those lines from becoming tenant emergencies.
Likely service
Don't see your problem? Describe it on the phone at 929.778.2700. You'll get the price before any work starts.
The right help for what's not flowing.
From a slow drain to a sewer line that keeps failing, every job starts with a conversation and a price before any work begins.
Emergency service
Backups don't wait for business hours. A real person answers day or night and talks you through what to do next.
For: sewage coming up, flooding drains, anything that can't wait.
929.778.2700Drain cleaning
Clears clogged sinks, tubs, showers and floor drains so water moves again.
For: one slow or stopped drain.
Video pipe inspection
A camera goes into the line and shows what's causing the problem, so the fix is based on what's actually there.
For: repeat clogs, sewer odors, several slow drains at once.
Hydro jetting
High-pressure water scours grease, scale and buildup off the pipe walls instead of just poking a hole through the middle.
For: restaurants, grease lines, clogs that keep coming back.
Sewer line repair
Repairs for damaged or failing sewer lines, with options based on what the inspection finds.
For: backups, broken or collapsed sections, root intrusion.
Preventive maintenance
Scheduled cleaning and inspections for properties that can't afford a surprise backup.
For: restaurants, landlords and property managers.
For your home. For your business.
Residential
Homes and apartments
Drain and sewer help for houses, apartments and residential buildings, from everyday clogs to the backup that shows up at midnight.
- Houses and brownstones
- Apartments, co-ops and condos
- Two-family and multi-family homes
Commercial and property
Restaurants, buildings, managed properties
Emergency service when something backs up, and scheduled maintenance so it happens less. Call about an immediate problem or set up a plan for your property.
- Restaurants and commercial kitchens
- Retail, offices and mixed-use buildings
- Property managers and landlords
What happens when you call.
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A real person picks up.
Day or night, someone answers and listens to what's going on.
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You get the price first.
The team talks through the problem and the proposed work. You hear the price before anything starts.
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The work gets done.
Cleaning, camera inspection, jetting or repair: whatever the job actually needs.
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It's backed by warranty.
The work is covered. Ask about the warranty for your job on the call.
Straight answers.
The questions that come up on almost every call. Anything else, ask at 929.778.2700.
Does someone really answer in the middle of the night?
Yes. Call 929.778.2700 at any hour, any day of the week, and a person answers.
Will I know the price before you start?
Yes. You'll talk through the problem and the proposed work with the team and get the price before any work begins.
Are you licensed and insured?
Yes. 24HR Pipe Patrol is fully licensed and insured.
Is the work guaranteed?
Yes. The work is backed by warranty. Ask about the coverage for your specific job when you call.
Which areas do you cover?
All five boroughs: Brooklyn, Queens, Manhattan, the Bronx and Staten Island.
Do you work with restaurants and property managers?
Yes. That includes emergency service when something backs up and scheduled maintenance plans for properties that need ongoing attention. See commercial service.
What's the difference between snaking and hydro jetting?
A snake breaks through a clog so water can pass. It's often the right fix for a single blocked drain.
Hydro jetting uses high-pressure water to clean the inside of the pipe, removing grease and buildup from the walls. It's better suited to grease lines and clogs that keep coming back.
Do I need a camera inspection?
Not always. It's most useful when a clog keeps returning, several drains are slow at once, there's a sewer odor, or a repair is being considered. It shows what's actually in the line before anyone decides on a fix.
What should I do while I wait?
Stop running water and flushing anywhere in the building. Keep people and pets away from any backed-up water, move valuables off the floor nearby, and clear a path to the basement or the area with the problem.
Five boroughs. One number.
929.778.2700A real person answers, 24 hours a day. Tell us where you are and what's happening, and get the price before any work starts.
Request service in writing- Brooklyn
- Queens
- Manhattan
- The Bronx
- Staten Island
Request service.
Answer a few quick questions. A person will call you back to talk it through, and you'll hear the price before any work starts.
Water or sewage coming up right now? Skip this and call 929.778.2700.
Call 929.778.2700 any hour to request service.